At Field Ready Shop (“we”, “us”, or “our”), we value your trust as much as you value your game-day performance. This Privacy Policy explains how we collect, use, protect, and share information when you visit fieldreadyshop.com (the “Site”) or purchase our baseball and softball equipment. By using our Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information to provide you with the best shopping experience for your baseball and softball needs:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
  • Order Details: Information about the products you purchase (bats, gloves, cleats, team merchandise, etc.) and your transaction history.
  • Device & Browsing Information: IP address, browser type, operating system, and pages visited on our Site to improve your shopping experience.
  • Communications: Records of your interactions with our customer service team at [email protected].

2. How We Use Your Information

We use your information with the same care we take when inspecting our gloves before shipment:

  • Process and fulfill your orders for baseball/softball equipment
  • Provide customer support for your gear questions
  • Improve our Site and product offerings
  • Send order confirmations and shipping updates
  • Prevent fraud and enhance security (as important as a catcher’s protective gear)
  • Comply with legal requirements

3. Sharing of Information

We only share your information when necessary to “play ball”:

  • Service Providers: Trusted partners who help with payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations.
  • Legal Compliance: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger or sale of assets.

We never sell your personal information to third parties for marketing purposes.

4. International Data Transfers

As we serve players globally (excluding some Asian and remote regions), your information may be transferred to and processed in the United States, where our warehouse is located at 423 Birch Street, El Paso, US 79922. We protect all transfers with appropriate safeguards.

5. Data Security

We guard your data like a Gold Glove infielder:

  • 256-bit SSL encryption for all transactions
  • PCI-DSS compliance for payment processing
  • Regular security assessments
  • Limited employee access to sensitive data

While we implement these measures, no system is 100% secure. Please protect your account credentials.

6. Your Rights

You have rights regarding your information:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications
  • Object to certain processing
  • Request data portability where applicable

To exercise these rights, contact us at [email protected]. We’ll respond faster than a fastpitch softball.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to:

  • Remember your preferences (like team allegiance to the Royals or Mariners)
  • Analyze Site traffic and improve performance
  • Show relevant products (like suggesting cleats when you browse bats)

You can manage cookies through your browser settings, but some features may not work properly without them.

8. Children’s Privacy

Our Site is not intended for children under 13. We don’t knowingly collect personal information from children without parental consent.

9. Changes to This Policy

We may update this policy as our business evolves. We’ll notify you of significant changes and update the “Last Updated” date at the top of this page.

10. Contact Us

For questions about this Privacy Policy or your data:

Email: [email protected]
Mail: Field Ready Shop, 423 Birch Street, El Paso, US 79922

Now get back to what matters most – your game!