Welcome to Field Ready Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our baseball and softball equipment. By accessing fieldreadyshop.com, you agree to these terms. Please read them carefully.
1. Our Customers
Field Ready Shop serves baseball and softball enthusiasts across all regions except Asia and certain remote areas. Our products are designed for players at all levels who demand quality equipment to enhance their game performance.
2. Website Use
2.1 Access and Account
You may browse our website without creating an account, but purchasing requires account registration. You must provide accurate information and keep your login credentials secure.
2.2 Prohibited Activities
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with the website’s functionality
- Use automated systems to extract data
3. Products and Services
3.1 Product Descriptions
We take pride in offering high-quality baseball and softball equipment including:
- Baseball cleats and bats
- Batting gloves and catcher’s mitts
- Team merchandise (Kansas City Royals, Seattle Mariners)
- Specialty items like Marucci CATX bats
We make every effort to display product colors and features accurately, but slight variations may occur.
3.2 Product Availability
All items are subject to availability. We may limit quantities and cancel orders if products become unavailable.
4. Orders and Payments
4.1 Order Process
Orders are processed within 1-2 business days (excluding weekends/holidays). You’ll receive an order confirmation email.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at checkout. Your card will be charged when we ship your order.
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices and correct pricing errors.
5. Shipping and Delivery
5.1 Shipping Options
We offer two shipping methods:
- Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
- Free Shipping: Orders over $50 via EMS (15-25 business days)
Note: International delivery times may vary. We do not ship to Asia or certain remote areas.
5.2 Delivery Issues
If your order doesn’t arrive within the estimated timeframe, contact us at [email protected].
6. Returns and Refunds
6.1 Return Policy
You may return most items within 15 days of delivery if:
- Items are unused with original tags
- Original packaging is included
- Proof of purchase is provided
6.2 Non-Returnable Items
For safety/hygiene reasons, we cannot accept returns on:
- Batting gloves
- Catcher’s mitts (unless defective)
- Custom team merchandise (personalized caps)
6.3 Refund Process
Refunds are processed within 3-5 business days after we receive your return. Shipping costs are non-refundable unless the return results from our error.
7. Intellectual Property
All content on this website (logos, text, images) is our property or used with permission. You may not use our intellectual property without written consent.
8. Liability Limitations
8.1 Product Use
Field Ready Shop is not liable for injuries resulting from improper use of sports equipment. Always follow manufacturer guidelines.
8.2 Website Operation
We strive to keep our website available but aren’t liable for temporary outages or technical issues beyond our control.
9. Privacy
Your privacy is important. Our Privacy Policy explains how we collect and use your information.
10. Changes to Terms
We may update these terms periodically. Continued use of our site after changes constitutes acceptance.
11. Contact Us
For questions about these Terms:
Email: [email protected]
Mail: 423 Birch Street, El Paso, US 79922
Thank you for choosing Field Ready Shop – where we get you game-ready with top-quality equipment!
